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What Makes a Great Manager? The Manager’s Balancing Act

Ask anyone about the best manager they ever had and they’ll answer instantly. Ask them what made that manager great, and the answers are strikingly consistent: they listened, they backed me, they helped me grow. In our recent skills booster, The Manager’s Balancing Act, Productivity Ninja Hayley Watts unpacked why management feels so relentless right now. […]


  • Date 16 July 2026
  • Author Jessica Scott
Productivity Time Management Training

Why prioritisation alone doesn’t fix overwhelm at work

Some days, the work itself isn’t the hardest part. The hardest part is deciding what deserves your attention first. You’re busy all day, constantly responding, switching, and reacting, yet nothing meaningful seems to move forward. The list gets longer, not shorter, and the sense of control slips away. This is exactly the tension explored in […]


  • Date 20 April 2026
  • Author Jessica Scott
feedback Management

Why feedback feels so hard (and what to do about it)

Feedback is one of those things everyone agrees is important. And yet it’s often the thing that gets avoided. Not because managers don’t care, but because it feels uncomfortable, risky, or easy to get wrong. So instead: And over time, that creates confusion, frustration, and underperformance. 3 simple ways to make feedback easier In our […]


  • Date 16 April 2026
  • Author Jessica Scott
Email Productivity

Inbox Zero, Headspace Restored

Email isn’t going anywhere. For most knowledge workers, it’s the control tower of the day… requests, updates, approvals, decisions. And yet, many people feel trapped in: The result? Workdays spent reacting instead of focusing. That’s exactly why we ran our ‘Inbox Zero, Headspace Restored’ Skills Booster webinar with Productivity Ninja Lee. If you joined us […]


  • Date 12 March 2026
  • Author Jessica Scott
Meetings Productivity

Love Your Microsoft Teams Meetings (Yes, Really)

Microsoft Teams isn’t going anywhere. For most organisations, it’s now the backbone of how work happens… meetings, updates, collaboration, decisions. And yet, many teams still feel stuck in: That’s exactly why we ran our ‘Love Your Microsoft Teams Meetings‘ Skills Booster webinar. If you joined us live, thank you.If you couldn’t make it or want […]


  • Date 12 February 2026
  • Author Jessica Scott