Tag: Email

  • Inbox Zero, Headspace Restored

    Email isn’t going anywhere. For most knowledge workers, it’s the control tower of the day… requests, updates, approvals, decisions. And yet, many people feel trapped in: The result? Workdays spent reacting instead of focusing. That’s exactly why we ran our ‘Inbox Zero, Headspace Restored’ Skills Booster webinar with Productivity Ninja Lee. If you joined us…


  • How to Take Control of Your Inbox: Productivity Tips for L&D and People Leaders

    Too many L&D professionals and people managers are drowning in email, with no time left for the strategic work that really matters. In this video, Deane and Lee share clear, practical tools to help you take back control. Whether you’re dealing with constant interruptions, overloaded inboxes, or the pressure to respond instantly, watching this video…


  • Microsoft 365 features to reduce overwhelm, provide clarity and foster collaboration

    Ah, Microsoft. What do you think of first when you hear that name? Word? Powerpoint? Bill Gates? Well, let us make the case for why your first thought ought to be ‘productivity’. Many of us knowledge workers have been using Microsoft for so long that all of the new applications and features added to the…


  • Make your comms POPP!

    To create great comms you need to be able to identify the right comms channel for your message to land correctly, with impact and with clarity and the right intended tone. In our Supercharge Your Team Comms workshop, we introduce our workshop participants to POPP (we love an acronym 😉) as a method to identify…


  • Creating a CALM tone for your comms

    In a recent study, it was highlighted that ‘good comms between leadership & employees’ was the second highest factor in building trust within an organisation. Take a moment to think about your own comms… Are you selecting the right channel to deliver your message? What’s appropriate? What’s thoughtless? Using a non-public channel for some feedback…


  • Top 10 Productivity Ninja Email Tips

    Based on what we hear in our email training, knowledge workers spend, on average, around 3 hours in their inbox each day. Checking and composing emails is, without a question, a big portion of how we spend our days in the office, but the more time we spend in our inbox, the less time and…


  • Why Do Knowledge Professionals Obsessively Check Their Inboxes?

    If I have to make a rudimentary estimation about the amount of times an average knowledge professional checks/refreshes their email inbox, I would say it’s more than 30 times during a workday. Research actually shows that it can be anywhere between 70 and 350 times a day.  By thinking about this rationally (we are knowledge professionals…


  • How to Use Airmail Like a Productivity Ninja

    Airmail is an email application on both MacOS and iOS. It’s a popular alternative to the stock Mail offering on both platforms, mainly owing to it’s highly customizable nature and gorgeous aesthetics. (It’s no secret that the native applications are somewhat dull to look at!) Here, I’d just like to cover my five top tips for…


  • Do Your Emails Result in People Doing Things? SADS Emails Are The Answer!

    We are sure that there are some people who you email and you have a 50/50 chance or expectation that they will respond or carry out an action. That is partly about how they manage themselves and their email etiquette. What you write can make a difference to how an action is taken, or not,…


  • Ways to Start Your Day (Without Checking Your Emails)

    It’s another Monday. You boot up your computer, sip your coffee, and mentally prepare to dive head first into the day’s work. But first, the most dreaded task of all: emails. You may feel a sense of urgency to do it, but you know it’ll throw off your flow in the morning. Plus, the internet is…


  • Getting Your Inbox BACK to Zero

    If you have attended one of our Time Management Workshops or Email Training sessions, you have most definitely managed to get your inbox down to zero and are proudly carrying the title of Inbox Zero Hero. But even the most skilled Productivity Ninja is still human and not a superhero and therefore it’s more than…


  • Best and Worst Ways to End an Email

    Knowing when and how to respond to emails can be a real challenge at times. On top of that, people can’t see your expression or hear your tone of voice, so you have to be especially careful with what you write. The last thing you want to do is wind up seeming unprofessional at work.…