Our In-House Workshop Terms of Business
The following Terms of Business apply as soon as you have confirmed a Workshop Booking with us. They are designed to provide clarity and peace of mind for you and for us. If you have any questions about them, please ask.
1.1 These terms clarify the agreement between Think Productive (known as TP) and the client for the provision of consultancy services within English Law.
1.2 These terms are designed to protect the rights of all parties for all work performed and to align mutual expectations of engagement and are shown openly to form our contracted conditions of work.
2.0 FEES AND EXPENSES
2.1 Fees are agreed in advance and are not subject to change unless stated in writing.
2.2 For Workshops delivered in the UK, Trainer’s travel expenses (including subsistence) are billed at cost and capped at £100 per workshop or £200 if an overnight stay is needed. These will be invoiced for after the workshop has been delivered. Think Productive will always endeavour to keep these costs to a minimum.
2.3 For Workshops delivered outside the UK, the postage of any workshop materials will also be charged to the client on the final invoice, unless otherwise stated. Think Productive will always endeavour to keep these costs to a minimum. In addition to this, a fixed £250 “Ninja Travel Fee” is applied to all Workshops delivered outside the UK to compensate the Trainer for the travel time.
2.4 For Workshops delivered in the UK, VAT is not included in the fee and will be charged at the standard UK rate.
2.5 For Workshops delivered outside the UK, VAT is not included in the fee and is not applicable. For Online/Webinar workshops, VAT will be charged at the standard UK rate if applicable in the country the Client is based in.
2.6 Invoices are issued by Think Productive upon booking of workshop unless agreed otherwise in writing.
2.7 Payment is due within 30 days of the invoice date unless previously agreed in writing with the client. Delayed payment will incur a late-payment fee which will be 10% of the invoice total for each period of 30 days that payment is delayed. TP reserve the right to suspend any further work for the client. Late payment charges reflect current statutory legal obligations on all UK purchasers.
2.9 Please be aware that should you need to pay by credit card, Think Productive will need to raise a Stripe invoice. Paying with a Company Credit Card will incur the following standard Stripe processing fees:
1.4%+20p for European cards
2.9%+20p for non-European cards.
3.1 Reports, documents and advice from TP to the client are for the sole use of the client and should not be divulged to third parties without the prior consent of TP.
3.2 Confidential information provided by the client for the delivery of the project by TP will not be divulged to third parties without the prior consent of the client.
4.0 PROPERTY RIGHTS
4.1 Both parties will safeguard each others’ respective intellectual property so that any ideas, documents and proprietary rights will be the assigned property of the initiating author.
4.2 TP copyright is assigned to the client only for internal use under each individual project terms of reference. We do not allow the recording of any of our sessions as this would be considered breach of copyright.
4.3 TP and the client can publish project successes to share learning outcomes with relevant parties. Consent will be sought from any individuals before publishing their names or any other details.
5.1 TP will work to agreed terms of reference on the basis that these do not imply warranties or guarantees.
5.2 Work is reliant on information and support from the client and TP is not liable for any consequential losses.
5.3 TP performance is subject to the timely supply of support information and facilities by the client.
5.4 The client will provide a projector and VGA cable for use by TP on the workshop day.
5.5 Liability for any loss or damage sustained by either party as a result of the performance or non-performance of work shall be limited to the amount of the payments falling due under this Agreement.
6.1 A cancellation fee is payable if the client terminates or rearranges specific time booked with TP on the following basis:
7 calendar days or less notice given – 75% of fee payable
28- 8 calendar days notice given – 50% of fee payable
6.2 All out-of-pocket expenses incurred by TP on behalf of the client shall become payable irrespective of the date of termination. VAT would still be chargeable in this instance.
6.3 Cancellation fees are primarily in place to compensate our trainers and we pass on the cancellation fee to them on the same basis as above.
6.4 Force Majeure: If either party is delayed or prevented from performing its obligations under these Terms of Business, by circumstances beyond its reasonable control, the agreed workshop delivery shall be suspended and a new workshop date will be agreed by both parties within 1 month of the cancellation date.
 This includes cancellation on the workshop day due to the client not providing access to a workshop room booked for the session, a working projector and/or a working VGA cable.
7.0 DATA RIGHTS
7.1. By accepting these Terms of Business, you agree for us to hold your personal data (such as communication and customer data) and use this data to ensure your workshop is delivered smoothly.
7.2. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.